Status and Details
This page contains information about the policy including, the approval authority, review date, contact details and a summary of changes from the previous version.
QUT implemented a new policy management system (database with web interface) in December 2023. This is the first version of this document published in the new Manual of Policies and Procedures application. The document has been migrated and reformatted to enable publication but is reflective of the approved and current version that was in effect at the time of implementation. Please contact mopp@qut.edu.au if you require an earlier version. Complaints Framework for Staff Policy
Status
Current
Indicates if this version of the document is in effect (Current), yet to come into effect (Future), or expired (Historic).
Effective Date
26th May 2023
This is the date on which this version of the document came into effect.
Review Date
31st May 2028
The next review of this document is scheduled to commence on this date.
Approval Authority
Vice-Chancellor and President
The noted authority approved this is version of the document.
Approval Date
26th May 2023
This is the date on which this version of the document was approved by the authorised authority.
Expiry Date
Not Applicable
This is the date on which this version expires. It may still apply, conditionally, after this date.
Policy Owner
Gillian Bromley
Vice-President (People) and Chief People Officer
The position responsible for monitoring the effectiveness of a policy document and its review.
Enquiries Contact
Ann-Maree Waugh
Associate Director, People and Workplace Relations
General enquiries should be directed to the officer/area listed.
Summary of Changes from Previous Version
Modification History
Date-Sections-Source-Details
26.05.23-All-Vice-Chancellor and President-Periodic review - revised policy.
08.02.23-B/10.1.5-Governance and Performance-Governance and Performance administrative amendment following Legal and Related Governance Functions CMP, effective 01.02.2023.
26.07.22-All-Vice-Chancellor and President-Revised to update position title from Executive Director, Human Resources to Vice-President (People) and Chief People Officer.
10.02.22-B/10.1.3, B/10.1.5, B/10.1.7-Director, Human Resources - Centres of Expertise-Administrative update to align with revised Human Resources delegations.
02.06.21-B/10.1.1, B/10.1.5-Vice-Chancellor and President-Administrative amendment to include a new external complaints process through an independent service provider (effective 16.06.21).
29.08.17-All-Vice-Chancellor-Policy renamed, revised and simplified (formerly Grievance resolution procedures for workplace related grievances and bullying).
27.07.07-All-Human Resources Director-Policy renumbered to B/10.1 (formerly B/13.1).
17.11.05-All-Vice-Chancellor-Revised policy to comply with Higher Education Workplace Relations Requirements (HEWRR).
14.06.02-All-Vice-Chancellor-Approved new procedures.